VoIP Solutions – What is VoIP

Why settle for a traditional telephone system when you can harness the power of the Internet and your computer network?

Choosing the right phone system for your home or SMB (small-to-medium sized business) can be quite a challenge. This is due in part that there are so many choices from which to choose. Fortunately, VoIP phone systems are becoming more reliable and predominant as more manufacturers and service providers are entering the arena. VoIP telephone systems are becoming more and more complex, and users are expecting more from the phone systems that they adopt for their homes and business. As a result, many are turning to business phone consultants to help them choose the phone system that’s best for them.

What is VoIP?

VoIP stands for Voice over Internet Protocol. In other words, it is the language the used over the Internet to transfer telephone calls. It has been around for almost two decades and continues to mature. There are many different solutions available to take advantage of this technology. One of these solutions is Asterisk based PBX phone systems.

Why Choose VoIP over Traditional Telephone Solutions?

VoIP telephone systems provide solutions that offer more features and mobility, while reducing costs. A VoIP telephone system only requires a broadband connection to operate. This minimal requirement allows one to save on both operations and communications costs. It is also possible to save on inter-company calls, long distance calling, and by opting to go paperless with virtual faxing.

What Is Asterisk?

Asterisk is an open source IP PBX  software. It runs on Linux, BSD, Windows and OS X and provides all of the features you would expect from a traditional PBX. Asterisk does voice over IP in four protocols, and can inter-operate with almost all standards-based telephony equipment using relatively inexpensive hardware.

Why Choose Asterisk?

Asterisk provides Voicemail services with Directory, Call Conferencing, Interactive Voice Response, and Call Queuing. It has support for three-way calling, caller ID services, and more.

Asterisk is the core of the phone system which is available in several distributions including: FreePBX, AsteriskNow, SwitchVox, and Trixbox. How it is managed is dependent on the version one chooses.

Which Version do you support?

Since all the distributions utilize Asterisk, we can support them all. However, our specialty is with FreePBX or PBXact by Sangoma. Why? The equipment is reasonably priced and the phones and switching software work hand in hand.

Why Work with a VoIP Consultant?

It is important to rely on someone who understands telephone technology and can satisfy your needs. People work with phone system consultants for a variety of reasons. First of all, using a consultant helps save money by switching to the best VoIP phone system for their particular situation. Second, customers are often interested in a particular new technology, and a consultant can usually provide information on that technology. Customers are also often interested in doing more with their existing phone systems and networks in order to improve their network efficiency, business processes, and overall communication and collaboration, and a consultant can provide answers and solutions on all of these needs.

Most importantly, a consultant can offer an assessment on their particular phone needs, and help them select the phone system that will work best for them. A phone system consultant can also help choose the right business phone system vendor, create proposal requests and assist with negotiations.

A phone system consultant can also participate in a phone systems network design and configuration if needed. More and more consultants are also assisting in system deployment and managing outsourced VoIP systems and phone networks.

A consultant with project management background can also help the customer plan, initiate, execute and monitor the whole process of installing a VoIP phone system. Many times there are assumptions and contingencies which need to be considered in the designing of the systems and a good project manager can help smooth out those wrinkles.

Here at SAK Information Systems, Internet communications is our pride and joy. We want to help you improve your communications and a VoIP phone system is one of those methods that can improve your communications in the 21st century.